Industries / Customer experience
Keep the customers you win.
Every call, ticket and cancellation is on record. Juron shows who is about to leave, why, and what keeps them.
Book a proof sessionProblems we solve
- Find customers about to cancel, and why
- Explain what drives contact volume
- Cut cost to serve without hurting satisfaction
How results are measured
Customers kept against your current outreach.
Every solution is tested on recent data it never saw and compared with how you work today. You decide what to switch on.
68%of cancelling customers found in time to act, 41% with the current outreach rule · illustrative
The app your team uses
Retention desk app
Built on frozen, tested workflows. Deployed once and shared by role. Anyone can ask Juron how a number was counted.
APPS / RETENTION REVIEWLive · v4
Customers at risk · this week
At risk2,318
Found in time68%vs 41%
Reachable this week640
| Group | Risk |
|---|---|
| Price-increase notice 718 customers | High |
| Failed payment 510 customers | High |
| 3+ support tickets 417 customers | Medium |
| Low use, last 30 days 371 customers | Low |
Which action keeps the most customers?
Juron
The 12-month price lock: on past campaigns it kept 3 in 10 customers who were about to cancel, against 1 in 10 for a discount.
Where the data comes from
Juron works with the data customer experience teams already have.
No migration project. Our team connects it during the pilot.
ProblemCustomers leave before anyone acts
Built on:→ Data → Workflows → Frozen API → App
Juron→ Retention desk app